Terms of Service

These Terms of Service ('Terms') govern your access to and use of the Sunscale Solutions website and the services we provide. By accessing our website, engaging our services, or otherwise using our offerings, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Sunscale Solutions provides web development, mobile app development, AI services, QA and testing, software maintenance, and related consulting services ('Services'). Detailed descriptions of our Services are available on our website. We may modify, suspend, or discontinue any part of our Services at any time, with or without notice, without liability to you.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services or enter into an agreement with us. By using our Services, you represent and warrant that you meet these eligibility requirements and that all information you provide to us is accurate and complete.

All content on our website, including text, graphics, logos, images, code, and software, is the property of Sunscale Solutions or its licensors and is protected by applicable intellectual property laws. Unless otherwise agreed in writing: • We retain all intellectual property rights in the code, designs, and deliverables we create, subject to the license granted to you • Upon full payment, we grant you a perpetual, non-exclusive license to use the deliverables for your business purposes • Third-party assets, libraries, and tools remain the property of their respective owners You may not copy, reproduce, distribute, or create derivative works from our website content without our prior written consent.

As a client, you agree to: • Provide accurate, complete, and timely information required for our Services • Review and provide feedback on deliverables within agreed timelines • Obtain all necessary rights, licenses, and approvals for content and assets you provide • Comply with all applicable laws and regulations • Not use our Services for any unlawful or unauthorized purpose

Project pricing and payment terms will be set out in the relevant proposal, quote, or agreement. Unless otherwise specified: • A deposit may be required before work begins • Invoices are payable within the timeframe stated on the invoice • Late payments may incur interest or suspension of Services • Fees are exclusive of applicable taxes unless stated otherwise • We are not responsible for third-party costs (for example, licenses, hosting, or domain names) unless otherwise agreed

Project timelines provided in proposals are estimates and subject to change based on scope, feedback cycles, and unforeseen circumstances. You will have a reasonable opportunity to review deliverables and request revisions within the agreed scope. Requests beyond the agreed scope may result in additional charges. A deliverable is considered accepted when you approve it in writing or begin using it in production.

Both parties agree to keep confidential any non-public information shared during the course of our engagement, including business plans, source code, strategies, and client data. Confidential information will be used solely for the purpose of performing the Services and will not be disclosed to third parties except as necessary to perform the Services or as required by law. This obligation survives the termination of our agreement.

Our Services may integrate with or link to third-party services, including hosting platforms, payment processors, APIs, and software libraries. We do not control and are not responsible for the availability, reliability, or security of third-party services. Any use of third-party services is subject to their own terms and policies.

Our Services are provided on an 'as is' and 'as available' basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or completely secure. While we strive for quality, we cannot guarantee that deliverables will be free from defects or that our Services will meet all of your expectations.

To the maximum extent permitted by law, Sunscale Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or related to your use of our website or Services. Our total aggregate liability for any claim arising from our Services shall not exceed the total fees paid by you for the specific Service giving rise to the claim.

You agree to indemnify, defend, and hold harmless Sunscale Solutions, its employees, and contractors from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of our Services, your violation of these Terms, or your infringement of any third-party rights.

Either party may terminate an engagement in accordance with the terms of the applicable agreement. We may suspend or terminate your access to our website or Services if you breach these Terms, fail to make payments when due, or engage in conduct that we reasonably determine is harmful to us or others. Upon termination, you remain responsible for all amounts due for work completed, and the provisions of these Terms that by their nature should survive termination will continue to apply.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka. We will make reasonable efforts to resolve disputes amicably through good-faith negotiation before pursuing legal remedies.

We may revise these Terms from time to time. When we do, we will update the 'Last Updated' date on this page. Changes become effective when posted, and your continued use of our website or Services after changes take effect constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

If you have questions about these Terms, please contact us at: Email: info@sunscalesolutions.com Subject: Terms of Service Inquiry We will respond to your inquiry within 30 days.